Business Process Outsourcing (BPO)...
Automated Document Processing for Client Services Scenario: A BPO company...
CEErtia’s Custom Workflow Automation goes beyond basic document processing, offering powerful features that allow you to set dynamic workflows, automate status updates, and ensure the right people are notified at the right time. Manage projects, documents, and entire batches with unparalleled efficiency, streamlining complex processes across your organization.
CEErtia allows you to define custom statuses for batches of projects, individual projects, and specific documents. These statuses automatically update based on the AI’s analysis of your configured questions. For example, if a document passes all verifications, its status can automatically shift from “Pending Review” to “Approved.” This intelligent automation ensures that you have real-time tracking and control over all your document workflows—without the need for manual intervention.
Stay informed at every step with custom notifications tailored to your workflow. For each status change, CEErtia enables you to send automated notifications to specific user profiles:
This notification system ensures that the right people are always aware of status changes in real time, facilitating smooth collaboration across teams without any delays.
The flagged dashboard is a powerful feature that allows you to manage large volumes of data without needing to review each document individually. When creating a Use Case, you can define answers to questions that, if flagged by the AI, will automatically appear on this dashboard. This way, users can instantly access and process flagged issues across projects and documents in a centralized location, dramatically speeding up the review process and improving overall efficiency.
From managing a single project to overseeing multiple batches, CEErtia’s Custom Workflow Automation is designed to scale with your organization. Whether you’re handling contracts, forms, invoices, or compliance reports, this system adapts to your requirements, ensuring accurate and efficient processing no matter the complexity.
No matter the department—HR, Legal, Finance, or Compliance—CEErtia’s flexible workflow automation ensures that every team can benefit from advanced document processing. Automate tedious manual tasks, track document statuses in real time, and manage large volumes of data with ease.
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TESTIMONIAL
Over 2,000 businesses around the world rely on OrNsoft’s innovative solutions to streamline their operations. From CEErtia to other AI-driven products, we help our clients eliminate complexity and focus on driving success.
Since we started using CEErtia, our data processing time has been cut in half. The AI is incredibly intuitive, and the platform has proven to be a must-have for any business handling large volumes of documents.
CEErtia has simplified complex workflows that used to overwhelm our team. The flexibility it offers in managing different types of documents is impressive. We’re more efficient than ever.
The level of automation CEErtia brings to our document processes is unmatched. We’ve reduced manual errors by over 90%, and the system’s ability to adapt to our changing needs is outstanding.
CEErtia has completely transformed how we handle our document workflows. What used to take hours of manual work is now automated with precision. This AI-driven solution delivers exactly what we needed for efficient document management.
CEErtia has significantly reduced errors and improved our overall efficiency. The platform is intuitive and effective, making it an essential tool in our compliance processes. We couldn’t imagine going back to our old system.
Since implementing CEErtia, we've experienced at least a 10-fold increase in productivity. The seamless integration and powerful AI features make document management effortless. It has truly become an indispensable tool for us.
Our organization handles highly sensitive documents, and CEErtia gives us confidence with its advanced security features. Not only has it improved our document workflows, but it has also enhanced our compliance efforts.
CEErtia has transformed the way we manage employee files and compliance paperwork. Its ease of use and efficiency have significantly improved the productivity of our HR department.
Implementing CEErtia has been one of the best decisions for our finance team. Its accuracy in document classification and validation has greatly improved our financial reporting processes.