Case study · Telecom & Media

Business contracts signed by someone entitled to sign

An operator onboarding business customers, where a contract signed by the wrong person meant an unenforceable agreement.

The client

Who they are.

An operator onboarding business customers. A B2B contract is only worth what its signature is worth — and the signature has to come from someone entitled to bind the company.

Anonymised at the client’s request. Client names are never disclosed without written permission.

18kB2B contracts
6documents per contract
4official registries
The task

What had to be solved.

Signatory authority was checked only when a contract was disputed. Company details were taken from the customer’s own letterhead, and an unenforceable contract was discovered at collection time, when it mattered most.

The goal

What success looked like.

  • Verify the signatory against the official business registry
  • Confirm company name and registration number instead of assuming them
  • Hold the evidence that supports each contract’s enforceability
The solution

What Ceertia does here.

A use case for business onboarding that cross-checks the signatory against the business registry extract for that company, and verifies the registered name and number on the contract against the same source.

A real rule One rule, as it runs.

The person signing the contract must appear as an authorised officer in the business registry extract for that company.

The procedure

How it runs, step by step.

1
Intake

The file arrives with its documents, in any format, from whoever sends it.

B2B contractsCompany registrationSignatory authorityIdentity documentsBank mandatesService orders
2
Recognition & classification

Every page is identified and mapped against the expected document list. Missing documents, duplicates and out-of-scope pages are flagged on receipt.

3
Verification

Each rule asks the file a question and answers it directly on the documents, with page, zone and source text attached to the verdict.

4
Arbitration

The team approves, requests a fix, or rejects. No file is approved or rejected automatically.

The result

What changed.

Contracts now carry the evidence that supports them. The discovery that an agreement is unenforceable moved from the collections stage to the onboarding stage, where it can still be fixed.

Before
  • Signatory authority was checked only when a contract was disputed.
  • Company details on the contract were taken from the customer’s own letterhead.
  • Unenforceable contracts were discovered at collection time.
After
  • The signatory is cross-checked against the official business registry.
  • Company name and registration number are verified, not assumed.
  • Every contract file carries the evidence that supports its enforceability.

Anonymised case. Client names are never disclosed without written permission. Figures describe the file volumes and checks in this scenario.

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See it run on your own files.

Bring one real file to a 30-minute demo. Watch the verification run, evidence on screen.