Case study · Real Estate

A portfolio where every certificate is current

A portfolio owner responsible for mandatory inspection and energy certificates across several thousand properties, each with its own renewal date.

The client

Who they are.

A portfolio owner responsible for mandatory inspection and energy certificates across several thousand properties. Each property has its own set of certificates and its own renewal dates.

Anonymised at the client’s request. Client names are never disclosed without written permission.

4,800properties
7certificates each
0silent expiries
The task

What had to be solved.

Certificate expiry was tracked per property, in whatever tool the local manager happened to use. A missing certificate came to light during a tenant dispute, and portfolio-level compliance was a question nobody could answer quickly.

The goal

What success looked like.

  • Check each property for the certificates its use actually requires
  • See expiring and missing certificates across the portfolio at once
  • Answer "is the portfolio compliant" without a survey
The solution

What Ceertia does here.

A use case per property type, declaring the certificates that use requires and checking each one for presence and current validity. Expiring and missing certificates surface across the whole portfolio in a single view.

A real rule One rule, as it runs.

Every property file must hold each mandatory certificate, valid at today’s date.

The procedure

How it runs, step by step.

1
Intake

The file arrives with its documents, in any format, from whoever sends it.

Inspection certificatesEnergy certificatesInsurance policiesLease agreementsMaintenance recordsRegulatory notices
2
Recognition & classification

Every page is identified and mapped against the expected document list. Missing documents, duplicates and out-of-scope pages are flagged on receipt.

3
Verification

Each rule asks the file a question and answers it directly on the documents, with page, zone and source text attached to the verdict.

4
Arbitration

The team approves, requests a fix, or rejects. No file is approved or rejected automatically.

The result

What changed.

Compliance status became a stored verdict per property rather than a periodic survey. The portfolio question is now answered from data instead of from a round of emails to local managers.

Before
  • Certificate expiry was tracked per property, in whatever the local manager used.
  • A missing certificate came to light during a tenant dispute.
  • Portfolio-level compliance was a question nobody could answer quickly.
After
  • Every property file is checked for the certificates its use requires.
  • Expiring and missing certificates are surfaced across the portfolio at once.
  • Compliance status is a stored verdict per property, not a survey.

Anonymised case. Client names are never disclosed without written permission. Figures describe the file volumes and checks in this scenario.

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See it run on your own files.

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